IT Support in collaboration with IT Workshop.
Supporting small businesses, start-ups and home users.

Software Developement

Small Business

  • Office setups
  • Cabling/Networking
  • Server installation/Support
  • Domain setup/Administration
  • Broadband/Wifi setups
  • Virus removal
  • Pay as you go/Monthly support contracts


Software Developement

Start-up

  • Office setups
  • Cabling/Networking
  • Server installation/Support
  • Domain setup/Administration
  • Broadband/Wifi setups
  • Virus removal
  • Pay as you go/Monthly support contracts


Software Developement

Home user

  • Home/Drop in/Remote Support options
  • Laptop/Desktop support
  • Health Check
  • Virus Removal
  • System Upgrades
  • Broadband Setup
  • Pay as you go/Monthly support contracts



Support contracts or pay as you go*

*Subject to survey

Support contract

  • No hidden costs
  • Monthly/Annual contracts available
  • Remote Support option
  • On site visits*
  • Service level agreement
  • Agreed response time
  • 24 hour Help-desk

Pay as you go*

  • No hidden costs
  • Home & business users
  • Remote Support option
  • On site visits
  • "No fix no fee"
  • £30ph (Home user) £60ph (Business user)
  • 24 hour Help-desk

See our competitive support contract matrix below


IT-Workshop Monthly/Annual Support Matrix

Bronze Support

5hrs

4hrs

09:00 - 17:00

Bi-Weekly

Monthly

1 Month

£60.00

£500.00

Silver Support

10hrs

2hrs

08:00 - 17:30

Weekly

Bi-Weekly

3 Months

£50.00

£750.00

Gold Support

15hrs

1hr

09:00 - 18:00

Weekly

Weekly

6 Months

£40.00

£1250.00

Platinum Support

Unlimited

Instant

24/7

Daily

Weekly & On Demand

12 Months

£30.00

£2500.00

*Plus expenses


Support request

Or call 01233 667150, help@it-workshop.uk.com for our remote support service


What our clients have to say

"DMS would like to take this opportunity to thank you for the wonderful IT support service you have provided with regards to IT problems we have encountered with the systems. You have provided an efficient response and this supported both myself and my company in reducing the time frame of IT issues and rectification. We will not only utilise your services in the future but we will also refer other potential clients to the IT workshop for Web development and IT Support services."

Fiona Senior - Managing Director - DMS Property Maintenance - 2015


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Contact Us

+44 (0)7593 586 977

Wood lane, Kingsnorth, Ashford, Kent, Tn23 3aq.